ICS Assessment Services

ICS Assessment Services work with the health and social care sector delivering flexible, value-for-money services and sustainable change. We support Adults and Children's Social Services by significantly reducing assessment backlogs, reducing budgetary pressures, increasing throughput and managing demand and improving quality of service and outcomes.

ICS Assessment Services is one of the largest commissioned providers of managed social work services in the UK. We work with Local Authorities, Health Trusts and the private sector to make a positive, lasting impact on people and communities nationwide.

Since January 2015 we have worked under our previous brand, Quality Assured Projects, with over 20 local authorities per year - delivering assessment and review services to over 12,000 individuals, and employing over 200 qualified staff in projects. We offer high-quality services within local authority Adults and Children's services and the Health sector.

Adult Social Services:

  • Deprivation of Liberty Safeguards (DoLS) Best Interests Assessments and Mental Health Assessments
  • Care Act Reviews and Reassessments
  • Mental Health Act (MHA) Assessments and Section 117 (S117) Reviews
  • Hospital Discharge and Rapid Response Services

Children's Social Services:

  • Front door services focused on increase in throughput and efficient step-down / closure of cases
  • Undertaking backlogs of Child & Family Assessments, working on a cyclical duty model
  • Children in Need (CIN) Services including diagnostic reviews
  • Child Protection (CP) and safeguarding services
  • Delivery of intervention (edge of care) and step-down services

Health Services:

  • Clearing outstanding and overdue eligibility assessments
  • CHC Assessment reviews
  • Independent assessments
  • Interim staffing for CHC teams
  • Cost saving and efficiency programmes
  • Auditing and training programmes

Consultancy Services:

  • Business Process Redesign
  • Performance Diagnostics
  • Cost Review and Fee Negotiation
  • Workforce Planning and Optimisation
  • Strategic Planning
  • Leadership Development, including mentoring programmes

Contact Details

Simon Whitaker +44 0161 234 9782



ICS Assessment Services